Order Policy
– By using this site, you agree to abide by all the rules and conditions.
– Orders cannot be modified after they have been confirmed.
– Your account information must be kept confidential.
– No cash on delivery
No refunds
We do not offer refunds Product or replacement
– cant cancel orders after confirmed.
– مدة الطلب التفصيل ياخذ a month and a half إلى two and a half months -في حال ارتفاع حجم الطلبات فقد يستغرق الأمر more time
– In the seasons of the month (Ramadan - Holidays) The detailed process takes two and a half months – Three and a half months It may increase slightly depending on seasonal demand, but we always strive to deliver your order on time, God willing.
📣 Very important notice:
During peak seasons, delays due to high order volume are normal, but we assure you that all orders will be delivered before Eid, God willing, and we appreciate your understanding.
– Customers must provide Shipping details Accurate
– The customer is responsible for tracking shipments and responding to calls. delivery
– For international orders, the customer bears all costs. Customs duties Value Added Tax (VAT).
١- To keep the item in the best condition, please dry clean only.
٢- Dry cleaning at specialized laundries.
٣- Or wash the pieces (hand wash them properly) to preserve them for a longer period.
٤- It is preferable to steam iron the woven fabric while it is upside down in order to preserve it.
We value your communication and always strive to provide the best service possible. 💬
📧 Email: Hirsh.ae@outlook.com
📞 Phone: 971561112281+