{"id":3,"date":"2024-12-26T11:59:37","date_gmt":"2024-12-26T11:59:37","guid":{"rendered":"https:\/\/hirshae.com\/?page_id=3"},"modified":"2026-04-08T01:09:47","modified_gmt":"2026-04-07T21:09:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/hirshae.com\/en\/privacy-policy\/","title":{"rendered":"Order Policy"},"content":{"rendered":"<section class=\"section\" id=\"section_2033479028\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-551537651\">\n\n\n\t<div id=\"col-610518955\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3669658634\" class=\"text\">\n\t\t\n\n<h2><strong>Order Policy<\/strong><\/h2>\n\t\t\n<style>\n#text-3669658634 {\n  font-size: 1.85rem;\n  text-align: center;\n  color: rgb(146, 28, 24);\n}\n#text-3669658634 > * {\n  color: rgb(146, 28, 24);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<div class=\"tabbed-content\">\n\t\t\t\n\t\t\t<ul class=\"nav nav-pills nav-uppercase nav-size-large nav-center\" role=\"tablist\"><li id=\"tab-\u0627\u0644\u0634\u0631\u0648\u0637-\u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645\" class=\"tab active has-icon\" role=\"presentation\"><a href=\"#tab_\u0627\u0644\u0634\u0631\u0648\u0637-\u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab_\u0627\u0644\u0634\u0631\u0648\u0637-\u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645\"><span>Terms and Conditions<\/span><\/a><\/li>\n<li id=\"tab-\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644-\u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644-\u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644-\u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639\"><span>Return and Exchange Policy<\/span><\/a><\/li>\n<li id=\"tab-\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0625\u0644\u063a\u0627\u0621\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0625\u0644\u063a\u0627\u0621\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0625\u0644\u063a\u0627\u0621\"><span>Cancellation Policy<\/span><\/a><\/li>\n<li id=\"tab-\u0645\u062f\u0629-\u062a\u0648\u0635\u064a\u0644-\u0627\u0644\u0637\u0644\u0628\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_\u0645\u062f\u0629-\u062a\u0648\u0635\u064a\u0644-\u0627\u0644\u0637\u0644\u0628\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_\u0645\u062f\u0629-\u062a\u0648\u0635\u064a\u0644-\u0627\u0644\u0637\u0644\u0628\"><span>Order Delivery Time<\/span><\/a><\/li>\n<li id=\"tab-\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0634\u062d\u0646\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0634\u062d\u0646\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0634\u062d\u0646\"><span>Shipping policy<\/span><\/a><\/li>\n<li id=\"tab-\u0625\u0631\u0634\u0627\u062f\u0627\u062a-\u0627\u0644\u063a\u0633\u064a\u0644\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_\u0625\u0631\u0634\u0627\u062f\u0627\u062a-\u0627\u0644\u063a\u0633\u064a\u0644\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_\u0625\u0631\u0634\u0627\u062f\u0627\u062a-\u0627\u0644\u063a\u0633\u064a\u0644\"><span>Washing instructions<\/span><\/a><\/li>\n<li id=\"tab-\u062a\u0648\u0627\u0635\u0644-\u0645\u0639\u0646\u0627\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_\u062a\u0648\u0627\u0635\u0644-\u0645\u0639\u0646\u0627\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_\u062a\u0648\u0627\u0635\u0644-\u0645\u0639\u0646\u0627\"><span>Contact Us<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div id=\"tab_\u0627\u0644\u0634\u0631\u0648\u0637-\u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645\" class=\"panel active entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u0627\u0644\u0634\u0631\u0648\u0637-\u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645\">\n\n\t<div id=\"gap-1127523458\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1127523458 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-115679832\" class=\"text\">\n\t\t\n\n<p><strong>&#8211;<\/strong> By using this site, you agree to abide by all the rules and conditions.<\/p>\n<p><strong>&#8211;<\/strong> Orders cannot be modified after they have been confirmed.<\/p>\n<p><strong>&#8211;<\/strong> Your account information must be kept confidential.<\/p>\n<p><strong>&#8211;<\/strong> No cash on delivery\u00a0<\/p>\n\t\t\n<style>\n#text-115679832 {\n  font-size: 1.25rem;\n  line-height: 1.25;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div>\n<div id=\"tab_\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644-\u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644-\u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639\">\n\n\t<div id=\"gap-196406266\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-196406266 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-1746271434\" class=\"text\">\n\t\t\n\n<div>\n<p>No <strong>refunds <\/strong><\/p>\n<p>We do not offer refunds <strong>Product or replacement\u00a0<\/strong><\/p>\n<\/div>\n\t\t\n<style>\n#text-1746271434 {\n  font-size: 1.25rem;\n  line-height: 0.9;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div>\n<div id=\"tab_\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0625\u0644\u063a\u0627\u0621\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0625\u0644\u063a\u0627\u0621\">\n\n\t<div id=\"gap-1170224764\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1170224764 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-2909560439\" class=\"text\">\n\t\t\n\n<p><strong>&#8211;<\/strong> cant <strong>cancel orders<\/strong> after <strong>confirmed<\/strong>.<\/p>\n\t\t\n<style>\n#text-2909560439 {\n  font-size: 1.25rem;\n  line-height: 1.25;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div>\n<div id=\"tab_\u0645\u062f\u0629-\u062a\u0648\u0635\u064a\u0644-\u0627\u0644\u0637\u0644\u0628\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u0645\u062f\u0629-\u062a\u0648\u0635\u064a\u0644-\u0627\u0644\u0637\u0644\u0628\">\n\n\t<div id=\"gap-549195041\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-549195041 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-643768580\" class=\"text\">\n\t\t\n\n<p><strong>&#8211;<\/strong> \u0645\u062f\u0629 \u0627\u0644\u0637\u0644\u0628 \u0627\u0644\u062a\u0641\u0635\u064a\u0644 \u064a\u0627\u062e\u0630<strong> a month and a half <\/strong>\u0625\u0644\u0649 <strong>two and a half months<\/strong> -\u0641\u064a \u062d\u0627\u0644 <strong>\u0627\u0631\u062a\u0641\u0627\u0639<\/strong> \u062d\u062c\u0645 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0641\u0642\u062f \u064a\u0633\u062a\u063a\u0631\u0642 \u0627\u0644\u0623\u0645\u0631 <strong>more time\u00a0<\/strong><\/p>\n<p><strong>&#8211;<\/strong> In the seasons of the month <strong>(Ramadan - Holidays)<\/strong> The detailed process takes <strong>two and a half months<\/strong> &#8211;<strong> Three and a half months<\/strong> It may increase slightly depending on seasonal demand, but we always strive to deliver your order on time, God willing.<\/p>\n<p>\u00a0<\/p>\n<p>\ud83d\udce3 Very important notice:<\/p>\n<p>During peak seasons, delays due to high order volume are normal, but we assure you that all orders will be delivered before Eid, God willing, and we appreciate your understanding.\u00a0<\/p>\n\t\t\n<style>\n#text-643768580 {\n  font-size: 1.25rem;\n  line-height: 1.25;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div>\n<div id=\"tab_\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0634\u062d\u0646\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0634\u062d\u0646\">\n\n\t<div id=\"gap-1601902284\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1601902284 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-1332477384\" class=\"text\">\n\t\t\n\n<p><strong>&#8211;<\/strong> Customers must provide <strong>Shipping details<\/strong> Accurate<\/p>\n<p><strong>&#8211;<\/strong> The customer is responsible for tracking shipments and responding to <strong>calls.<\/strong> delivery<\/p>\n<p><strong>&#8211;<\/strong> For international orders, the customer bears all costs. <strong>Customs duties<\/strong> <strong>Value Added Tax (VAT).<\/strong><\/p>\n\t\t\n<style>\n#text-1332477384 {\n  font-size: 1.25rem;\n  line-height: 1.25;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div>\n<div id=\"tab_\u0625\u0631\u0634\u0627\u062f\u0627\u062a-\u0627\u0644\u063a\u0633\u064a\u0644\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u0625\u0631\u0634\u0627\u062f\u0627\u062a-\u0627\u0644\u063a\u0633\u064a\u0644\">\n\n\t<div id=\"gap-1743652753\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1743652753 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-3251704717\" class=\"text\">\n\t\t\n\n<p><strong>\u0661-<\/strong> To keep the item in the best condition, please dry clean only.<\/p>\n<p><strong>\u0662-<\/strong>\u00a0Dry cleaning at specialized laundries.<\/p>\n<p><strong>\u0663-<\/strong>\u00a0Or wash the pieces (hand wash them properly) to preserve them for a longer period.<\/p>\n<p><strong>\u0664-<\/strong>\u00a0It is preferable to steam iron the woven fabric while it is upside down in order to preserve it.<\/p>\n\t\t\n<style>\n#text-3251704717 {\n  font-size: 1.25rem;\n  line-height: 1.25;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div>\n<div id=\"tab_\u062a\u0648\u0627\u0635\u0644-\u0645\u0639\u0646\u0627\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u062a\u0648\u0627\u0635\u0644-\u0645\u0639\u0646\u0627\">\n\n\t<div id=\"gap-361826287\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-361826287 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-2312528723\" class=\"text\">\n\t\t\n\n<p>We value your communication and always strive to provide the best service possible. \ud83d\udcac<\/p>\n\t\t\n<style>\n#text-2312528723 {\n  font-size: 1.5rem;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"social-icons follow-icons full-width text-center\" style=\"font-size:85%\"><a href=\"https:\/\/www.instagram.com\/hirsh.ae\" target=\"_blank\" data-label=\"Instagram\" class=\"icon button circle is-outline tooltip instagram\" title=\"Follow on Instagram\" aria-label=\"Follow on Instagram\" rel=\"noopener nofollow\"><i class=\"icon-instagram\" aria-hidden=\"true\"><\/i><\/a><a href=\"mailto:Hirsh.ae@outlook.com\" data-label=\"E-mail\" target=\"_blank\" class=\"icon button circle is-outline tooltip email\" title=\"Send us an email\" aria-label=\"Send us an email\" rel=\"nofollow noopener\"><i class=\"icon-envelop\" aria-hidden=\"true\"><\/i><\/a><a href=\"tel:+971561112281\" data-label=\"Phone\" target=\"_blank\" class=\"icon button circle is-outline tooltip phone\" title=\"Call us\" aria-label=\"Call us\" rel=\"nofollow noopener\"><i class=\"icon-phone\" aria-hidden=\"true\"><\/i><\/a><\/div>\n\n\t<div id=\"text-3724891648\" class=\"text\">\n\t\t\n\n<p>\ud83d\udce7 <strong>Email:<\/strong> <a href=\"mailto:Hirsh.ae@outlook.com\">Hirsh.ae@outlook.com<\/a><\/p>\n<p>\ud83d\udcde <strong>Phone:<\/strong> <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=971561112281\">971561112281+<\/a><\/p>\n\t\t\n<style>\n#text-3724891648 {\n  font-size: 1.45rem;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div><\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2033479028 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/hirshae.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hirshae.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hirshae.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hirshae.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hirshae.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":20,"href":"https:\/\/hirshae.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1579,"href":"https:\/\/hirshae.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/1579"}],"wp:attachment":[{"href":"https:\/\/hirshae.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}